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Service

Particular human concern as well as professional and dedicated sales service system

1. Easy process makes the operation simple.
2. We have established well-developed service system and network. After-sales service departments are available in Eastern, Southern, and Northern China, and they can provide quick and timely service for users, always free of maintenance man-hour costs.
3. Professional sales people and technicians are available to serve you with expertise and exquisite skills, making you keep confidence in our company and equipment.
4. Professional and efficient maintenance service, supply of original parts as well as prompt and accurate feedback make sure that you have access to high quality and consistent care from Zhongke wherever you are.

High quality service

1. 7 × 24-hour telephone consulting service is available.
2. Reply and solution will be offered in a shortest time upon customer’s service request.
3. After-sales support is available on a 7 × 24-hour basis, leaving no worries for customers.
4. Equipment transportation, installation and commissioning are all free, and after-sales service personnel will tell you how to maintain the equipment.
5. After-sales service personnel will give you follow-up phone calls until you are satisfied within 1 week after delivery of equipment.
6. One year warranty and life time maintenance are available for any equipment purchased from us.
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